Returns Policy

Thanks for shopping at Robbies Hobbies. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 21 calendar days to return an item from the date you received it. No returns can be accepted after 21 days from the day you receive the item(s) purchased.

To be eligible for a return, your item(s)  must be unused and in the exact same condition that you received it/them. 

Your item must be in the original packaging, with any paperwork or other parts excatly as they were delivered to you and you have to provide a copy of the receipt or proof of purchase from us.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit/debit  card (or original method of payment such as Paypal).

You will receive the credit within a certain amount of days, normally 7 to 10 days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. You must also ensure the item to be returned is packed properly to withstand the journey back to us.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

 

 

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